An article on incivility at work:
Women report more incivility experiences at work than men, but who is at fault for instigating these mildly deviant behaviors? One UA researcher set out to answer that question, with surprising results.
Surprising for whom?
“Across the three studies, we found consistent evidence that women reported higher levels of incivility from other women than their male counterparts,” Gabriel said. “In other words, women are ruder to each other than they are to men, or than men are to women.
“This isn’t to say men were off the hook or they weren’t engaging in these behaviors,” she noted. “But when we compared the average levels of incivility reported, female-instigated incivility was reported more often than male-instigated incivility by women in our three studies.”
This will only be surprising to those who have never observed women sharing a workplace.
Participants also were asked to complete trait inventories of their personalities and behaviors to determine if there were any factors that contributed to women being treated uncivilly. The research showed that women who defied gender norms by being more assertive and dominant at work were more likely to be targeted by their female counterparts, compared to women who exhibited fewer of those traits.
I understand there are entire programs devoted to encouraging women to be more assertive in the workplace. Now we find this serves to attract the ire of other women. Meanwhile, men are busy getting on with the job, and their lives.
The researchers also found that when men acted assertive and warm — in general, not considered the norm for male behavior — they reported lower incivility from their male counterparts. This suggests men actually get a social credit for partially deviating from their gender stereotypes, a benefit that women are not afforded.
Hang on. Men acted assertive and warm. The previous paragraph said nothing about assertive women displaying warmth. Probably because they’d not found a single example of it across all three studies.
Evidence emerged in the three studies that companies may face a greater risk of losing female employees who experience female-instigated incivility, as they reported less satisfaction at work and increased intentions to quit their current jobs in response to these unpleasant experiences.
Yet we need to increase female participation in the workforce.
Organizations should make sure they also send signals that the ideas and opinions of all employees are valued, and that supporting others is crucial for business success — that is, acting assertively should not be viewed negatively, but as a positive way for employees to voice concerns and speak up.
Acting assertively isn’t viewed negatively if the person in question – either male or female – retains some form of humanity and doesn’t come across as a nasty, vindictive, petty individual bent on settling personal scores. Perhaps the best solution all around is not to employ assholes of either sex? Sadly, most modern corporations seem to recruit their management teams primarily for that characteristic.