Category Archives: Customer Service

Getting beds delivered in France

Well, our beds got delivered.  Yup, a couple of professional, uniformed, well-groomed young men turned up in a Compagnie du Lit transporter – the one we’d heard so much about last time – and installed our beds without a hitch. … Continue reading

Posted in Customer Service, France | Comments Off on Getting beds delivered in France

Sympathy Level: Zero

I hope HSBC gets fined out of existence: Britain’s biggest bank helped wealthy clients cheat the UK out of millions of pounds in tax, the BBC has learned. Panorama has seen thousands of accounts from HSBC’s private bank in Switzerland … Continue reading

Posted in Customer Service, Hypocrisy, UK | 6 Comments

Buying Beds in France

We are in the process of buying an apartment in the French Alps, and in anticipation of getting the keys sometime in late February I visited an outlet of one of France’s largest bed suppliers.  The conversation went something like … Continue reading

Posted in Customer Service, France | 23 Comments

Why Competition is Good

Today I went into HSBC bank in Melbourne to open a bank account of the most basic kind on offer.  I didn’t expect much, having tried two or three times before to do the same thing in the UK, without … Continue reading

Posted in Australia, Customer Service | 11 Comments

HSBC: Hang the Bastards!!

Back in August 2007 I wrote this: My application to open an offshore bank account with HSBC has fallen flat on its face.  In order for somebody resident in Russia to open an account on the Isle of Man, they … Continue reading

Posted in Customer Service | 5 Comments

Barclays Caught Lying? Quelle Surprise!!

Apologies for the lack of posts, I’ve been both busy at work and travelling a bit and I’m in the middle of an enormous post on a trip to Germany which is taking a while. But this I want to … Continue reading

Posted in Customer Service | 3 Comments

Nokia’s Demise Unsurprising

There has been a fair bit in the news lately of Nokia’s troubles, and the likelihood of the company having to lay off several thousand people as they try to arrest what looks to be a terminal decline.  Whereas folk … Continue reading

Posted in Business, Customer Service | 8 Comments

DHL: not a courier service after all

I am trying to get a credit card couriered from the UK to Thailand.  DHL have refused, because “It might be intercepted.” Well, yes.  This is why I want to use a courier service as opposed to normal mail. DHL … Continue reading

Posted in Customer Service | 9 Comments

Barclays Idiocy, Part 187

Finally, after 3 years of trying, I am getting shot of Barclays bank who for the past 13 years have handled all my banking matters.  When I was in the UK they were fine, but when I transferred to their … Continue reading

Posted in Customer Service | 5 Comments

Bye Bye HSBC Bank

My application to open an offshore bank account with HSBC has fallen flat on its face.  In order for somebody resident in Russia to open an account on the Isle of Man, they need to have an opening balance of … Continue reading

Posted in Customer Service, Russia | 10 Comments