Category Archives: Customer Service

Why Competition is Good

Today I went into HSBC bank in Melbourne to open a bank account of the most basic kind on offer.  I didn’t expect much, having tried two or three times before to do the same thing in the UK, without … Continue reading

Posted in Australia, Customer Service | 11 Comments

HSBC: Hang the Bastards!!

Back in August 2007 I wrote this: My application to open an offshore bank account with HSBC has fallen flat on its face.  In order for somebody resident in Russia to open an account on the Isle of Man, they … Continue reading

Posted in Customer Service | 5 Comments

Barclays Caught Lying? Quelle Surprise!!

Apologies for the lack of posts, I’ve been both busy at work and travelling a bit and I’m in the middle of an enormous post on a trip to Germany which is taking a while. But this I want to … Continue reading

Posted in Customer Service | 3 Comments

Nokia’s Demise Unsurprising

There has been a fair bit in the news lately of Nokia’s troubles, and the likelihood of the company having to lay off several thousand people as they try to arrest what looks to be a terminal decline.  Whereas folk … Continue reading

Posted in Business, Customer Service | 8 Comments

DHL: not a courier service after all

I am trying to get a credit card couriered from the UK to Thailand.  DHL have refused, because “It might be intercepted.” Well, yes.  This is why I want to use a courier service as opposed to normal mail. DHL … Continue reading

Posted in Customer Service | 9 Comments

Barclays Idiocy, Part 187

Finally, after 3 years of trying, I am getting shot of Barclays bank who for the past 13 years have handled all my banking matters.  When I was in the UK they were fine, but when I transferred to their … Continue reading

Posted in Customer Service | 5 Comments

Bye Bye HSBC Bank

My application to open an offshore bank account with HSBC has fallen flat on its face.  In order for somebody resident in Russia to open an account on the Isle of Man, they need to have an opening balance of … Continue reading

Posted in Customer Service, Russia | 10 Comments

Bye Bye Barclays Bank

Tomorrow I’m off on holiday to Singapore again, this time for a couple of weeks and taking my wife with me.  We might go up to Malaysia for a few days in the second week to get some snorkelling in, … Continue reading

Posted in Customer Service | 15 Comments