There’s a good article over at Conservative Home about the Home Office catastrophe involving the descendants of the Empire Windrush. The thing that always enrages me about governments is they are doubly shit at performing vital state functions: murdering scumbags go free and innocent people get banged up; police harass citizens over trivial matters while serious crime remains a problem; jihadists are let into the country to carry out terrorist attacks but Canadian right-wing journalists are turned back at the airport and banned for life.
I may have said this before, but the reason nobody minds draconian laws and policing in Singapore is because it works: the city is clean, safe, and orderly. What Britain (and a lot of other places) has managed is to have all the drawbacks of an overbearing state but none of the advantages. What appalls people so much about the latest case of people who’ve lived peacefully in the UK for decades being deported is not simply the injustice, which is bad enough. It’s that at the same time we cannot deport lunatic hate preachers from the Middle East with a hook in place of a right hand because it’s against their human rights. Oh, and we need to pay for his four wives and eighteen children, too. I exaggerate, but not by much. If the state is not going to do any good, they at least ought not to do harm.
This is the basis of the Conservative Home article which tries to find out whether the Home Office is actively malevolent or simply incompetent. Their conclusion:
The reality, sad to say, is that the output of the Home Office appears to be a disastrous mixture of both of these problems. A system that combines deliberate obstructiveness, apparently in a last-ditch attempt to massage numbers down by placing illegitimate barriers in the way of legitimate residents, with a blundering inability to administer its own systems and rules reasonable or efficiently, is the worst of both worlds.
The author describes his own experience in dealing with the Home Office on immigration matters (emphasis mine):
Was this incompetence? Undoubtedly; the Home Office’s officials should know its own laws and policies, and it should be able to securely hold basic data. I was dealing at times with supposed professionals who expressed fundamental misunderstandings of even basic aspects of UK immigration policy.
Was it deliberate obstruction? Again, yes; it would be easy and straightforward to cross-check the state’s own data on its own residents at the outset of such cases, but instead the system involves forcing applicants to jump through a lengthy series of hoops in order to extract from the state then resubmit to it the exact same information that it already holds. That is a choice.
This is depressingly similar to my own experience of dealing with a French prefecture.
As I get older and become increasingly exposed to the workings of government, commerce, and industry I find myself continually surprised by the levels of blithering incompetence I encounter. Although there are certainly some vindictive people out there, I generally find it is incompetence which induces the malevolence. This is what I wrote about here:
In my wanderings through the land I hear a lot of complaints about somebody’s unreasonable behaviour, normally from a person at their work. It can take the form of angry outbursts, inconsistency, micromanagement, pettiness and a host of others, but the complaints are always the same: why the hell is this person behaving like this? It’s making my life a misery!
Why indeed? I decided to start asking some questions each time I heard this, and most of the time the person in question was in a job they were wholly unsuited for. Their knowledge, experience, or – more often – their character, personality, and temperament was completely inadequate for the position they were in. That’s not to say they were stupid or useless, simply that they were in the wrong job.
I suspect a cursory run through the Home Office would reveal the vast majority of its staff, through experience, competence, or personality, are simply in the wrong job and hopelessly unable to execute their duties to a professional standard. Nothing can demonstrate this better than looking at who is in charge of it now, and who has been in charge in the recent past.